Office Policies

Office Hours


We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday: 8:00 a.m. – 5:00 p.m.
Tuesday: 8:00 a.m. – 5:00 p.m.
Wednesday: 8:00 a.m. – 5:00 p.m.
Thursday: 8:00 a.m. – 5:00 p.m.
Friday: closed

Our Philosophy

We emphasize the value of the traditional patient-physician relationship, while supporting societal efforts to reduce inefficiencies in the healthcare system. More and more complex decisions about healthcare plans are expected of patients. Patients need to make well-informed decisions regarding their oral health, but they also need the empathy of an experienced and trusted physician to be their personal advocate while guiding them through the process. We are constantly evolving to better serve our patients through initiatives, such as this website, as well as our personal touch. Our goal is to keep abreast of technical advancements in order to deliver the best possible dental care to fit the needs of our patients and community into the twenty-first century.

Dr. Thomson is known for his personal touch that keeps our patients not only faithful, but leads them to refer their friends and families. 60% of our new patients come to us from personal patient referrals. We are proud of our work and our attempts to bring a unique service to the complex world of healthcare.

Your Initial Visit

As a courtesy to you and your family dentist, the first appointment for an initial orthodontic evaluation is free of charge, unless diagnostic records are made. This initial visit may require about one hour to complete, if treatment is indicated at this time.

We make every attempt to remain on schedule, because we realize how important your time is. Should we fall seriously behind due to an emergency, we will try to notify you beforehand.

  • ADA
  • ClearCorrect
  • AAO
  • The Office of Dr. Mark E. Thomson - 81 Brinkerhoff St., Plattsburgh, NY 12901 Phone: (518) 561 - 3380 Fax: (518) 561 - 5203

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